Privacy Policy

Effective Date: March 3, 2023
Last Updated: October 12, 2024

‍Introduction
‍Statewiz operates as an AI automation agency that specializes in providing data-driven solutions to businesses. We value your privacy and are dedicated to safeguarding your personal, business, and sensitive information. This Privacy Policy outlines how we collect, use, store, share, and protect your data in accordance with relevant laws, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR) (when applicable), and other applicable privacy laws.By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.

‍Information We Collect
‍We collect and process a variety of data, including but not limited to:
‍Client-Provided Data: This includes API keys, authentication credentials, account data, user profiles, service preferences, and any other business-related information that clients provide to enable our automation services.
‍Sensitive Business Information: As part of the automation processes, clients may share confidential company information such as proprietary software code, product data, financial records, or strategic business plans.
‍Technical and Log Data: When you interact with our services, we may automatically collect data about your interactions, such as IP addresses, browser types, device information, session data, error logs, and other diagnostic information.
‍Communication Data: Any information shared via email, support tickets, or other communication channels regarding service inquiries, customer support, or issues related to automation.

‍How We Use Your Data
‍We may use the information we collect for the following purposes:
‍To Provide Services: To deliver, maintain, and improve our AI automation services, including automating social media posts, integrating third-party APIs, and performing other business automation functions.
‍To Secure Services: To protect and monitor the integrity of our systems, prevent unauthorized access, and ensure service reliability and security.
‍To Communicate with Clients: To send you service-related communications, updates, important security alerts, or respond to inquiries and support requests.
‍To Comply with Legal Obligations: To comply with applicable laws, including requests from law enforcement or government authorities, and fulfill contractual obligations.
‍For Analytics and Improvements: To analyze service usage and improve the quality and performance of our offerings based on aggregated and anonymized data.

‍How We Protect Your Data
‍Statewiz takes the security and confidentiality of your data seriously. We use a combination of technical, administrative, and physical measures to protect your data, including:
‍Encryption: All sensitive information, such as API keys and client credentials, are encrypted both during transit and while stored on our systems.
‍Access Controls: Only authorized personnel within Statewiz have access to your data, and access is granted based on the principle of least privilege.
‍Data Anonymization: Where possible, we anonymize or pseudonymize data to minimize risks associated with personal or business information exposure.
‍Security Audits: We conduct regular security audits and vulnerability assessments to ensure the robustness of our data protection measures.
‍Incident Response: We have an incident response plan in place to promptly address any potential data breaches and notify clients as required by law.

‍Confidentiality & Data Sharing
‍Statewiz will never sell, rent, or lease your sensitive data to third parties. We may, however, share your data in the following circumstances:
‍With Service Providers: We may share data with trusted third-party service providers or partners who assist in the provision of our automation services, subject to strict confidentiality agreements.
‍For Legal Compliance: We may disclose your data if required by law, court order, or governmental request, or to protect the rights, property, or safety of Statewiz, our clients, or others.
‍To Protect Rights and Interests: We may share data to enforce our Terms of Service, prevent fraud, or protect against other security threats.

‍Client Responsibilities
‍Clients are responsible for the security and confidentiality of their credentials, API keys, and any other sensitive data provided to Statewiz. We recommend:
‍Secure Data Sharing: Always share credentials and sensitive data securely (e.g., through encrypted channels).
‍Prompt Data Revocation: Clients must notify Statewiz promptly if they wish to revoke access or if any data security concerns arise.
‍Data Retention: Clients must manage their data retention policies in line with their own business needs and legal requirements.

‍Data Retention & DeletionWe retain your data for as long as necessary to provide our services, maintain an active subscription, or as required by applicable law.
‍Subscription-Based Retention: If you have an active subscription with Statewiz, we will retain your data for the duration of your subscription period. This includes client-provided data, API keys, and other relevant business information required to continue providing our services.
‍Post-Subscription Retention: After the expiration or cancellation of your subscription, we may retain certain data for a limited period to comply with legal obligations, resolve disputes, enforce our agreements, and protect our legal interests.
‍Data Deletion Requests: You may request data deletion at any time by contacting us at [Your Contact Email]. Upon request, we will delete your data, except where retention is necessary for compliance with legal obligations, dispute resolution, or contractual enforcement.

‍Your Rights Under US Laws
‍Under applicable US privacy laws, including the California Consumer Privacy Act (CCPA), you have the right to:
‍Request Access to Your Data: You may request access to the personal data we hold about you.
‍Request Deletion of Your Data: You may request that we delete the personal data we have collected from you.
‍Opt-Out of Sales: While we do not sell your data, you have the right to opt out of the "sale" or sharing of your data with third parties, as defined under CCPA.To exercise these rights, please contact us at [Your Contact Email]. We may require additional verification to process your request.

‍Third-Party Services
‍Statewiz’s AI automation services may involve integrations with third-party APIs (such as LinkedIn, Twitter, or CRM platforms) for data processing. These third-party providers have their own privacy policies, and we recommend that clients review these policies before granting access.Statewiz is not responsible for the privacy practices of these third parties, and any data shared through such integrations is subject to their respective terms and privacy policies.

‍Changes to This Privacy Policy
‍Statewiz reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, or applicable legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. Clients will be notified of significant changes, and continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

‍Contact Us
‍If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us at:

Email: info@statewiz.com